Image

Diagnose faster and handle claims with confidence.

THE CHALLENGE

  • Auto recyclers and repair professionals waste valuable time diagnosing vehicle issues, estimating repairs, and handling warranty claims. Without quick access to technical data, they often struggle with:

    • Inaccurate labor estimates, leading to unexpected costs.
    • Time-consuming manual lookups for OEM parts and repair information.
    • Missed critical service bulletins (TSBs) that could affect repairs.
    • Delays in warranty claims processing due to incomplete information.
  • Without an integrated solution, recyclers and repairers risk costly mistakes, longer turnaround times, and lost revenue.

THE SOLUTION

  • The ProDemand Hotkey seamlessly integrates with Pinnacle Pro, Powerlink 2 and Checkmate, giving recyclers and repair professionals instant access to real-world repair data, OEM information, and warranty resources - all with a single click.
  • Diagnose problems faster using real-world repair data from over 500 million repair orders.
  • Estimate labor times accurately with OEM and warranty labor guides.
  • Navigate wiring diagrams, component locations, and TSBs instantly.
  • Use 1Search Plus to find targeted solutions for diagnostics and repairs.
  • Quickly identify vehicles using Plate-to-VIN conversion.
  • Shops using ProDemand save significant time on diagnostics and repairs.
  • By leveraging real-world data, recyclers reduce claim disputes and increase repair accuracy.
  • Mitchell 1’s database includes over 500 million real-world repair orders - ensuring reliable insights.

HOW DOES IT WORK EXACTLY?

Image

1

Contact URG

to activate ProDemand within Pinnacle Pro, Powerlink 2, Checkmate and CRUSH.
Image

2

Enter vehicle information

(VIN or license plate) to access specific data.
Image

3

Use the SmartKey

to navigate labor times, wiring diagrams, and TSBs with one click.
Image

4

Leverage 1Search Plus

for targeted solutions and Real Fixes for proven repair methods.

FEATURES & BENEFITS

Image

Save Time

Quickly access OEM and real-world repair data all in one place.
Image

Increase Accuracy

Use Plate-to-VIN conversion for precise vehicle identification.
Image

Comprehensive Insights

Access labor times, wiring diagrams, and maintenance data instantly.
Image

Improve Collaboration

Join a community of technicians to share and receive expert advice.
Image

Boost Warranty Claim Efficiency

Get reliable diagnostic data to support warranty cases.
  • Trusted by repair shops and recyclers for fast, accurate vehicle diagnostics.
  • Powered by Mitchell 1, a leader in automotive repair data solutions.
  • Integrated with Pinnacle Pro, Powerlink 2, Checkmate and CRUSH for seamless use.
Image

READY TO ACCELERATE YOUR BUSINESS?

Choose from two ProDemand programs based on your needs:

  • ProDemand Estimator – $54/mo (Save $5/month as a URG Member!)

    • Mitchell 1 Labor Times (including warranty times, maintenance service times, fluid capacities, and types)
    • OEM Parts Information

  • ProDemand Repair & Estimator – $154/mo (Save $15/month as a URG Member!)

    • Complete OEM and real-world mechanical data
    • 1Search Plus – Targeted OEM & real-world repair insights
    • Full-Color Wiring Diagrams – Consistent format across all OEMs
    • Latest TSBs & Recall Library
    • Plate-to-VIN conversion for fast and accurate vehicle ID
    • Real Fixes & Causes & Fixes Tools
    • Technician Community for expert discussions

FAQs